Privacy Policy – MyKiranaBuddy

Introduction

MyKiranaBuddy ("we", "our", "us") operates the B2B e-commerce platform accessible at mykiranabuddy.com ("Platform"). This Privacy Policy explains how we collect, use, disclose, and protect the personal and business information of users ("you", "your") who use our services.

Information We Collect

We may collect the following types of information:

• Business and contact details (name, company name, email, phone number, address)
• Account login credentials
• Transaction and payment data
• Device, IP, and usage data for analytics and platform security
• Communication records, including support chats or inquiry forms

How We Use Information

Your information may be used to:

• Create and manage business accounts
• Process orders, payments, and transactions
• Communicate order updates and marketing offers
• Improve platform experience and performance
• Comply with legal and regulatory requirements
• Prevent fraud and unauthorized activities

Data Sharing and Disclosure

We do not sell or trade user data. We may share information only with:

• Trusted service providers (payment gateways, logistics, data processors)
• Business partners or distributors for order fulfilment
• Regulatory authorities when legally required

Data Retention

We retain your information as long as necessary to provide services or as required by law. Upon request, we can delete or anonymize your personal data, except where retention is legally required.

Data Security

Your data is stored using secure servers and updated security measures to protect against unauthorized access, alteration, or disclosure.

Your Rights

You have rights to access, correct, or delete your information. You may also opt out of marketing communications at any time.

Updates to Policy

This Privacy Policy may be updated periodically to reflect new laws or platform changes. Continued use of the Platform after updates constitutes your acceptance of the revised policy.

Contact Us

For any queries or concerns regarding this policy, contact:

Email: support@mykiranabuddy.com

Subject: Privacy Policy